Accenture Freshers Jobs 2024 : Hiring as Customer Contact Comms New Associate | Salary- up to 12 LPA
Accenture Off Campus for Freshers 2024 : Accenture is Looking to Hire Freshers or Experienced Candidates for the Role of Customer Contact Comms New Associate. Any Graduate candidates from recognized universities can Apply for Accenture Off Campus Drive 2024.The Job Location for this Role at Accenture Career 2024 is Gurugram, India. candidates residing in Any Other Location Across India can register for Accenture Recruitment for freshers 2024. All Interested Freshers job Seekers must check the complete details of the Accenture Hiring 2024 and then Apply for this Job using registration link available below.
Are to want to Start your Careers in IT Sector then this is best opportunities for you? Excellent chance are presented by Accenture recruitment those who want to work in leading IT company. This is an opportunity to take on an exciting new career with Amazing Organization Accenture. If you want more details regarding the job, like salary, age, mode of application, selection, and job location, you can find them below. You can check the official website below if you still have any doubts.
Accenture Off Campus for Freshers Drive Details :
Company Name : Accenture
Company Website : www.accenture.com
Job Role : Customer Contact Comms New Associate
Qualification : Any graduate
Experience : 0 to 1 Years
Salary : up to 12 LPA
Job Location : Bengaluru
Last date to Apply : ASAP
Accenture Recruitment Drive 2024 Eligibility Criteria :
What would you do?
Candidates are required to have excellent communication skills – written and verbal with absence of mother tongue influence
Strong Comprehension skills are key on this project. Ability to comprehend US customer needs through phone communication, translate the need into process query and provide the right resolution in a clear and concise manner
Willingness to work mainly US shifts in a 24/7 environment with shift rotations
Prior Voice Experience Mandatory. Preferably US Process (Telecom)
Ability to multitask and work with multiple tools to provide the best resolution
Functional knowledge of using CRM solution and MS Excel
Domain knowledge of US Customer Service, preferably Telecom industry
Job requires the candidate to be confident, probe for responses and empathize with customers.
Needs to be customer centric with strong conversational skills
Typing speed (Speed 25 words per minute 85% accuracy)
Sales/Retention/Tech experience would be an added advantage
What are we looking for?
Qualification and Experience (Minimum Skills Requirement)
Graduate Any Stream with International Voice experience
Minimum experience of 0-6 months in said domain preferred (International BPO Customer Service:Voice – Preferably US customer service / US Telecom)
Proficient in spoken English, Comprehension skills
Ability to Multitask
Sales/Retention experience will be an added advantage
SET YOURSELF APART:(
Good to have skills):
US Telecom Exp
Technical / Telecom Troubleshooting Experience
Roles and Responsibilities:
Provide resolution to the customer based on process knowledge and training provided, utilizing the company’s internal CRM/mainframe systems and customer purchase orders
Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions on the internal systems
Should have good command over Grammar and be able to probe well & comprehend
Should possess willingness to help the customers by taking ownership
Ability to present solution to the customer and add value on calls
Should be able to summarize the conversation while providing the resolution
Access the company’s internal systems to obtain and extract accurate information and provide customer service management with the data for inclusion in various scheduled and special reports
Maintain customer records by updating account information
Ability to think out of the box
Ability to work in a dynamic and innovative environment by contributing towards ideation for the project
Qualifications
Any Graduation
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How to Apply Accenture is Hiring For Freshers 2024?
All Interested and Eligible Candidates can Apply for Accenture is Hiring For Freshers 2024 Officer by using below Registration Link as soon as possible before the Last date.
Apply Link – Click Here.
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About Accenture : Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Accenture is a global professional services company that provides a wide range of services and solutions in strategy, consulting, digital, technology, and operations. The company helps organizations to improve their performance and create sustainable value for their stakeholders.
