Oracle Careers Jobs 2024 : Hiring for Freshers | Apply Now
Oracle Careers Jobs 2024 : Oracle is Hiring for the Role of Technical Analyst 1-Support. Candidates having degree of BE/B.Tech/M.E/M.Tech can Apply for this Role at Oracle. The Job Location for this post is MUMBAI, MAHARASHTRA. Candidates can Apply for Oracle Recruitment 2024 by using registration link available at the end of this Job post. Job Aspirants must assure to check all the details such Eligibility Criteria, Recruitment Process and other details before Applying to the Post.
Oracle Off Campus Drive 2024 Details :
Company Name : Oracle
Company Website : https://www.oracle.com/
Job Role : Technical Analyst 1-Support
Qualification : BE/B.Tech/M.E/M.Tech
Experience : 0-2 Year
Job Location : MUMBAI, MAHARASHTRA
Last Date : Apply ASAP
Oracle Off Campus Eligibility Criteria :
- Project Management / Support methodologies experience (i.e., PMP, ITIL, DevOps).
- Knowledge of Windows, Mac and Linux operating systems and mobile devices.
- Knowledge of Microsoft Office Suite, Confluence, Jira, Slack, and Endpoint Solutions.
- Basic network troubleshooting.
- Should be capable of multitask.
- Strong customer skills and customer oriented.
- Should have excellent communication skills English/Spanish (Oral & Written).
- Should be smart, enthusiastic and a good team player.
- Working knowledge of a Ticketing System (Jira Service Management).
- Ability and willingness to work in an environment providing 24x7x365 support.
- Ability to work during any 5 days (Workdays: Saturday to Wednesday) for supporting our customers during the weekend.
- Position is based in Mumbai, India (required to work from our office locations).
Career Level – IC1
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Responsibilities
- Serve as the first point of contact for employees seeking technical assistance over the phone, chat or in-person support.
- Provide direction in the use of resources and applications to Oracle employees, referring them to knowledge-based articles and online resources for more in-depth answers.
- Install, configure, and support workstation software, hardware, and printers.
- Implement applications and software upgrades and troubleshoot any performance issues.
- Troubleshoot system and network problems, diagnose, and solve hardware or software faults.
- Analyze issues, identify vulnerabilities and ways to improve efficiency and accuracy, and develop creative solutions.
- Serve as liaison between Oracle employees and laptop vendors to address and resolve hardware issues.
- Collaborate with others to resolve complex issues.
- Identify and suggest possible improvements on procedures.
- Pass on any feedback or suggestions by customers to the appropriate internal team.
- Participate in the testing and evaluation of new technology.
Required Skills
- Cloud Support
- Customer Satisfaction
- Customer Service Support
- End User Support
- Endpoint Management
- Excellent communication skills
- MS Windows operating system
- Mac OS
- Microsoft Office Suite
- Network Troubleshooting
- Technical Support
- Troubleshooting
How to Apply Oracle Off Campus Drive 2024?
All Interested and Eligible Candidates can Apply for Oracle Recruitment 2024 by using below Registration Link as soon as possible before the Last date.
Apply Link : Click here
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About Oracle : We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data.
Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient.