NTT Data Recruitment Jobs for Freshers as Service Delivery Client Engineering| Salary – up to 10.4 LPA

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NTT Data Recruitment Jobs
NTT Data Recruitment Jobs

NTT Data Recruitment Jobs for Freshers as Service Delivery Client Engineering | Salary – up to 10.4 LPA

NTT DATA Off Campus For Freshers : NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us for the Role of Service Delivery Client Engineering -Remote Engineer (L1) in Bangalore, India .And Qualification is Bachelor’s degree or equivalent in Information Technology or related field.. If you want to be part of an inclusive, adaptable, and forward-thinking organization, then go to the official site and apply now. All Details are given Below

This is an opportunity to take on an exciting new career with Amazing Organization NTT DATA.
It’s a chance to Enhance your technical skills and advance your career. Don’t miss this opportunity to power your career at NTT DATA. Share with your friends and family! If you want more details regarding the job, like salary, age, mode of application, selection, and job location, you can find them below. You can check the official website below if you still have any doubts.

NTT DATA Recruitment Drive Details :

Company Name : NTT Data

Company Website : https://www.nttdata.com/

Job Role :  Service Delivery Client Engineering -Remote Engineer (L1) in Bangalore, India

Qualification : Bachelor’s degree or equivalent in information technology, computer science, or a related field is preferred.

Experience : Freshers

Salary : up to 10.6 LPA

Job Location : Bengaluru

Last date to Apply : ASAP

NTT DATA Off Campus Drive 2024 Eligibility Criteria :

Your day at NTT DATA

The Service Delivery Client Engineering – Remote Engineer (L1) is an entry level engineering role,

responsible for providing a professional remote technical support service to clients by proactively identifying and resolving technical incidents and problems.

This role makes use of technical knowledge to handle technical enquiries and/or troubleshoot problems reported by clients in a timely manner.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

Key Responsibilities:

  • Serves as the initial point of contact for end-users seeking technical assistance in the areas of networking, collaboration tools,
  • and end-user computing.
  • Provides prompt and efficient troubleshooting and support for incidents
  • and service requests related to networking issues, such as network connectivity, DNS, DHCP, IP addressing, wireless connectivity, and network equipment configurations.
  • Resolves collaboration-related issues, including but not limited to email systems, video conferencing platforms, instant messaging tools, and document sharing applications.
  • Addresses end-user computing problems encompassing operating systems, hardware, software applications, printers, and mobile devices.
  • Utilizes appropriate tools, techniques, and remote access software to diagnose and resolve technical issues across the networking, collaboration, and end-user computing domains.
  • Follows established procedures, guidelines, and best practices to deliver timely and accurate resolutions to end-users’ problems.
  • Documents all incidents, service requests, and actions taken in the service desk ticketing system, ensuring detailed and accurate records.
  • Escalates complex or unresolved issues to level 2 or higher-level engineers or specialised teams, providing comprehensive information and analysis.
  • Collaborates with other IT support teams, including networking, collaboration, and end-user computing specialists,
  • to resolve cross-functional issues and contribute to problem resolution.
  • Monitors network performance, conduct routine maintenance tasks, and apply patches and updates to network infrastructure and collaboration tools as required.
  • Assists in the development and maintenance of knowledge base documentation, troubleshooting guides,
  • and standard operating procedures to enhance service desk efficiency and effectiveness.
  • Keeps up to date with industry trends, emerging technologies, and best practices in networking, collaboration,
  • and end-user computing to provide high-quality support and contribute to continuous learning and development.
  • Adheres to IT service management processes and standards, including incident, problem, and change management procedures.

Knowledge and Attributes:

  • Knowledge of networking concepts and protocols, such as TCP/IP, DNS, DHCP, VLANs, routing, switching, video conferencing, and collaboration tools.
  • Familiarity with end-user computing technologies, including Windows and macOS operating systems, hardware troubleshooting, software applications, mobile devices, and printer configurations.
  • Proficiency in using network monitoring and troubleshooting tools, collaboration platforms, remote desktop tools, and incident ticketing systems.
  • Displays problem-solving and analytical skills with the ability to think logically and troubleshoot issues effectively across multiple IT domains.
  • Good customer service orientation, with the ability to communicate technical concepts to non-technical users in a clear and concise manner.
  • Ability to prioritize and manage multiple tasks, work under pressure, and meet deadlines in a fast-paced environment.
  • Effective teamwork and collaboration skills, with the ability to work closely with cross-functional teams and stakeholders.

Academic Qualifications and Certifications:

  • Bachelor’s degree or equivalent in information technology, computer science, or a related field is preferred.
  • Relevant certifications such as CCNA, CompTIA Network+, Microsoft 365, or Cisco collaboration certifications are a plus.

Required Experience:

  • Basic experience in a service desk or helpdesk role, providing support in multiple IT towers,
  • including networking, collaboration, and end-user computing.

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How to Apply NTT DATA Recruitment for Freshers 2024 ?

All Interested and Eligible Candidates can Apply for NTT DATA Recruitment for Freshers 2024 by using below Registration Link as soon as possible before the Last date.

Apply Link – Click Here.

Also Apply for Amazon Work from Home Jobs : Apply Now

About NTT Data: NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate. optimize and transform for long term success. As a Global Top Employer. we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence. industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group. which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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