NTT DATA Freshers Jobs 2024 : Hiring for the Role of Network Engineer | salary – Up to 7.6 LPA
NTT DATA Off Campus For Freshers : NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us for the Role of Network Engineer And Qualification is Bachelor’s degree or equivalent in Information Technology or related field.. If you want to be part of an inclusive, adaptable, and forward-thinking organization, then go to the official site and apply now. All Details are given Below
This is an opportunity to take on an exciting new career with Amazing Organization NTT DATA.
It’s a chance to Enhance your technical skills and advance your career. Don’t miss this opportunity to power your career at NTT DATA. Share with your friends and family! If you want more details regarding the job, like salary, age, mode of application, selection, and job location, you can find them below. You can check the official website below if you still have any doubts.
NTT DATA Off Campus Drive Details :
Company Name : NTT Data
Company Website : https://www.nttdata.com/
Job Role : Network Engineer
Qualification : Bachelor’s degree or equivalent in Information Technology or Computing or related field.
Experience : 0 to 1 Years
Salary : up to 7.6 LPA
Job Location : Bengaluru
Last date to Apply : ASAP
NTT DATA Off Campus Drive 2024 Eligibility Criteria :
About the job
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Networking Remote Technical Support Engineer (L1) is an entry level engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.
Key Responsibilities
- Maintains the support process and ensures that requests for support are handled according to the procedures.
- Uses service assurance software and tools to investigate and diagnose problems, collect performance statistics and create reports, working with users, other staff and suppliers as appropriate.
- Identifies and resolves problems following agreed procedures.
- Carries out agreed maintenance tasks.
- Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
- Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
- Analyzes service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
- Prioritizes and diagnoses incidents according to agreed procedures.
- Investigates causes of incidents and seeks resolution.
- Escalates unresolved incidents and follow up until incident is resolved.
- Provides service recovery, following resolution of incidents.
- Documents and closes resolved incidents according to agreed procedures.
- Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
- Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
- Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
- Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
- Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
- Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
- Identifies problems and errors prior to or when they occur.
- Logs all such incidents in a timely manner with the required level of detail with all the necessary.
- Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.
Knowledge And Attributes
- Working knowledge of technical documentation.
- Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.
- Knowledge of vendor technologies, such as Cisco, Juniper , Aruba , RiverBed etc.
- Customer service orientated and pro-active thinking.
- Problem solver who is highly driven and self-organized.
- Good attention to detail.
- Good analytical and logical thinking.
- Excellent spoken and written communication skills.
- Team player with the ability to work well with others and in group with colleagues and stakeholders
Academic Qualifications And Certifications
- Bachelor’s degree or equivalent in Information Technology or Computing or related field.
- Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc.
Required Experience
- Entry level experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
- Entry level experience in technical support to clients.
- Entry level experience in diagnosis and troubleshooting.
- Entry level experience providing remote support in Networking technologies.
- Entry level experience in relevant technology.
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How to Apply NTT DATA Recruitment for Freshers 2024 ?
All Interested and Eligible Candidates can Apply for NTT DATA Recruitment for Freshers 2024 by using below Registration Link as soon as possible before the Last date.
Apply Link – Click Here.
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About NTT Data: NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com