Infosys BPM Freshers Internship 2024 : Hiring for the Role of Process Trainee | salary – up to 7.5 LPA
Infosys BPM Interview For Freshers : Infosys BPM is announce to Hiring for both type of candidates Freshers and Experienced for the Role of Process Trainee. Candidates having Student or Freshers are eligible to Apply for this Role. The Educational Qualification for this Role is Any Graduate from recognized College or University. Interested and Eligible Candidates can check the further details about Infosys BPM Jobs 2024 and Apply for this Role by using registration Link available at the end of this post.
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Infosys BPM Internship for Freshers Details :
Company Name : Infosys BPM
Company Website : Infosys.com
Job Role : Process Trainee
Qualification : Graduates
Experience : Freshers / Student
Salary : up to 7.5 LPA
Job Location : Pune
Last date to Apply : ASAP
Infosys BPM Internship Drive 2024 Eligibility Criteria :
Responsibilities
Customer Service JD. Job Description: Process Executive /Sr process executive /Process specialist ( as per experience ) :Location: Pune :Employment Type: Full-Time.
Key Responsibilities:
- – Provide first-level resolution to the customers
- – Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary.
- – Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.
- – Build rapport with customers through active listening, effective communication, and attention to detail.
- – Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution.
- – Document and track customer interactions and technical issues in the service management system.
- – Stay up-to-date with product knowledge and industry trends to provide accurate information and support.
- – Participate in ongoing training and upskilling programs to enhance technical and customer service skills. Must to adhere and non-negotiables:
- – Excellent in communication
- – Need to work on US shift timings.
- – Need to complete specific and dedicated training programs set by the client.
- – 24*7 , flexible shifts – 100% WFO , no hybrid Preferred Qualifications: Any Graduate
- – Additional certifications in customer service/upskilling
Educational Requirements
Bachelor of Arts
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How to Apply Infosys BPM Freshers Internship ?
All Interested and Eligible Candidates can Apply for Infosys BPM Freshers Internship by using below Registration Link as soon as possible before the Last date.
Apply Link – Click Here.
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About Infosys : About Infosys : Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
