Hexaware Jobs Drive 2024 : Hiring Freshers as Workplace Engineering Track Associate | Salary- up to 13 LPA
Hexaware Recruitment Drive 2024 : Hexaware announced a Recruitment Drive for both Freshers and Experienced Candidates. Any Graduate Candidates can Register and attend this Interview Drive. Candidates can Directly reach to the Company’s Address and Attend the Hexaware Recruitment Drive at their Premises. Interested and Eligible Candidates can Apply Online and attend the interview at the venue location mentioned in this article below. All the Candidates must adhere the Timings and Dress code for the Interview.
Hexaware is scheduled to hire for the Workplace Engineering Track Associate for Freshers. Candidates with Any Degree qualifications can apply for these positions.
Hexaware Recruitment Drive 2024 Details :
Company Name : Hexaware
Company Website : https://hexaware.com/
Job Role : Workplace Engineering Track Associate
Experience : 0 to 3 Years
Salary- INR 13 LPA
Venue : Bengaluru
Walk-in Date : ASAP
Hexaware Recruitment Drive 2024 Eligibility Criteria :
Job description
- Provide accurate, timely, and high-quality customer-focused assistance. Responsible for the quality and delivery of technical support to customers on the technology used to deliver support of products and services and related software to internal employees.
- Respond to customers within a designated timeframe with resolution/outcome and ensure customer business needs are met while adhering to ITIL process, corporate standards, and meeting service level agreements.
- Anticipate, identify, reproduce, and resolve problems in areas of specialty in a professional manner
- Demonstrate proficiency in using the latest Windows Operating system and understand Windows naming conventions (file, directory, path, and drives.)
- Demonstrate the willingness and ability to generate thoughtful, creative approaches to work.
Requirements
- Must be able to work the hours of open shift.
- Basic experience in a Help Desk, Call Center, and Technical Support environment.
- A knowledge of ServiceNow is preferred or a similar ticketing system is desired.
- Demonstrate knowledge in all activities associated with incident, problem, and request resolution management of end-user PC hardware and software issues in a Windows operating environment. Having experience with mainframe issues is a plus.
- Experience in the following: Most current Microsoft Windows Operating System as well as Microsoft Office Products.
- Experience in Remote connectivity via VPN and VDI.
- Basic knowledge of TCP/IP and Network Hardware, such as routers, switches, hubs, etc. including their functions and capabilities. Microsoft Windows Server technology.
- Experience in Remote assistance tools such as Webex/PC Assist or similar tools, which are used in most Help Desks to control customers PCs.
- Experience in home networks and Wi-Fi to troubleshoot such issues.
- Experience in Security Administration of Active Directory.
- Must follow ITIL processes and procedures and ITIL framework certification preferred.
- Ability to work well with others in a team environment including as a member of possible rotational assignments, or as part of a project team
How to Apply for Hexaware Walk-in Interview Drive 2024?
All Interested and eligible candidates can register for Hexaware Off Campus Drive 2024 by using following link and attend the Recruitment Drive on .
Apply Link : Click Here
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About Hexaware : Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed with 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters. Hexaware the fastest growing automation-led, next-generation providers of IT, BPO and consulting services, has been revolutionizing the traditional IT approach by addressing discontinuities in the market. Our multi-pronged strategy consisting of robotic process automation, hyper-converged technology, design thinking, rapid prototyping and customized service offerings has enabled global companies to address various business issues with pointed and effective business strategies.
