Cornerstone Internship Drive 2024 : Hiring for Freshers as Intern – India | Salary- up to 4.5 LPA
Cornerstone Interview For Freshers : Cornerstone Off Campus Hiring Process for Freshers is announce to Hiring for both type of candidates Freshers and Student for the Role of Intern – India. Don’t miss this opportunity to power your career at Cornerstone. Cornerstone Careers Recruitment 2024, Cornerstone Hiring freshers. Share with your friends and family! If you want more details regarding the job, like salary, age, mode of application, selection, and job location, you can find them below. You can check the official website below if you still have any doubts. All details about Cornerstone Recruitment 2024 , Eligibility Criteria are give below.
Cornerstone Jobs for Freshers 2024 Details :
Company Name : Cornerstone
Company Website : https://www.cornerstoneondemand.com/
Job Role : Intern – India
Qualification : Graduation Degree
Experience : 0 to 1 Years
Salary : up to 12.5 LPA
Job Location : Bengaluru
Last date to Apply : ASAP
Cornerstone Hiring Drive 2024 Eligibility Criteria :
Overview
The Product Support Engineer is part of the Global Customer Support Team, responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer works via telephone and electronic communication (CRM) with clients to acknowledge, analyse, and resolve complex application software related questions and troubleshoot issues encountered in applications. This position requires a hands-on individual, who can passionately and patiently educate our clients on, how our product is designed to work, and excels in problem solving skills, has eagerness to learn and brings customer centric mindset.
In this role you will…
- Provide day to day functional and technical software application support in a 24×7 environment to our clients including functionality testing and troubleshooting as needed.
- Ensure proper, timely, and ongoing follow-up on assigned cases to ensure service level agreements (SLA) are met and client satisfaction is high (CSAT).
- Time-bound and superior customer communication over CRM (salesforce), phone and email to prevent case staleness/ageing and preventing backlog.
- Follow work on hand prioritization while dealing with cases carrying high customer impact and deliver time bound resolution in line with customer expectations. Where necessary, time bound engagement of next level support with proper triage and case documentation.
- Attain and maintain product certification on Cornerstone products in adherence with Cornerstone’s Product Certification Program achieving deep understanding and expertise over Cornerstone applications.
- Active engagement with Knowledge base and forums utilizing help channels/resources.
- Consistently deliver aligning with set goals and beyond
- Collaborate with team members from all around the world.
- Consideration of privacy and security obligation.
You’ve got what it takes if you have…
- Bachelor’s degree in computer science or equivalent with 1-3 years of customer facing application support experience (Preferably SaaS environment).
- Hands-on experience working on and debugging issues with access management, Single-Sign-On, etc.
- Basic awareness about SaaS, cloud computing, FTP, SSO, SMTP, HTML, etc.
- Highly organized with understanding of processes, SLA’s and tools used in product support ecosystem.
- Superior written and verbal communication skills.
- Customer centric mindset, with passion for helping customers and providing excellent customer service.
- Positive Attitude with ability to thinking out of the box.
- Patient, Organized, Composed and Good Listener, thoughtfully responding to any situation.
- Strong analytical and problem-solving skills.
- The role requires working in US shifts. Open to work in night shifts PST/EST Time
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How to Apply Cornerstone Internship Drive 2024?
All Interested and Eligible Candidates can Apply for Cornerstone Internship Drive 2024 by using below Registration Link as soon as possible before the Last date.
Apply Link – Click Here.
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About Cornerstone : Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 125 million users in 186 countries use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Visit: www.cornerstoneondemand.com.