American Express Recruitment 2024 : Hiring Freshers as Account Protection Specialist | Salary- up to 10 LPA
American Express Jobs Drive 2024 : American Express Jobs Drive 2024 is scheduled to hire for the role of Account Protection Specialist and Candidates Must be done Graduation in any discipline from a reputed engineering college . Candidates looking for a job in Gurugram can utilize this opportunity. Interested and eligible candidates can apply online as soon as possible. The detailed eligibility criteria and application process are given below.
Join us at American Express Jobs Drive 2024 Hiring , American Express Off Campus Eligibility Criteria Freshers, American Express Campus Office Gurugram, American Express employee Benefits. This is an opportunity to take on an exciting new career challenge. It’s a chance to hone your technical skills and advance your career. Don’t miss this opportunity to power your career.
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American Express Jobs Drive 2024 Details :
Company Name : American Express
Company Website : https://www.americanexpress.com/
Job Role : Account Protection Specialist
Qualification : Any Graduate
Experience : 0 to 1 Years
Salary : up to 10 LPA
Job Location : Gurugram
Last date to Apply : ASAP
American Express Jobs Drive 2024 Eligibility Criteria :
How will you make an impact in this role?
This position is responsible for providing excellent service to our valued U.K Based customers whose accounts may have fraudulent activities. As an Account Protection Specialist, you will be responsible to balance Customer interest with interest of American Express and ensure review of fraud claims from our Cardmembers and service transaction level credit & fraud risk inbound calls from merchants. This role will involve making outbound or inbound calls to our valued customers, to identify potential fraudulent charges and provide extra-ordinary customer service.
- For making a pro-active attempt to identify fraudulent charges via inbound and outbound calls.
- Answer inbound calls from Card members and set up/action fraud cases on calls.
- Review fraud claims from Card members to make a decision, to either accept the claim from the Card member or reject it.
- Detect and minimize credit and fraud risk whilst enabling spend at the same time
- Real time, transaction level credit and fraud risk assessments for requests received from our Cardmember or merchants.
- Point of Sales (POS) approval, charge reversals request from merchant establishments
- Resolve cases within the assigned empowerment limit
- Continue to monitor current trends in Fraud landscape & suggest preventive & corrective measures.
- Meet and endeavor to exceed metrics on transactional quality, compliance, RTF, regulations and productivity as per goals
Minimum Qualification:
- Graduate
- Strong interpersonal, communication and listening skills
- Learn and adapt to new information and technology platforms
Preferred Qualification:
- Amex product knowledge is desirable
- Highly self-motivated, results-oriented, and positive
- he ideal candidate should have demonstrable analytical skills along with a passion for research and investigative evidence analysis
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life.
Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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How to Apply American Express Jobs Drive 2024 ?
All Interested and Eligible Candidates can Apply for American Express Jobs Drive 2024 by using below Registration Link as soon as possible before the Last date.
Apply Link – Click Here.
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About American Express : At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more.
For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
