Infosys BPM Walk-in Drive for Freshers as Customer Service – Voice Process | Salary- up to 6.5 LPA
Infosys BPM Interview For Freshers : Infosys BPM is announce to Hiring for both type of candidates Freshers and Experienced for the Role of Customer Service – Voice Process. Candidates having Student or Freshers are eligible to Apply for this Role. The Educational Qualification for this Role is Any Graduate from recognized College or University. Interested and Eligible Candidates can check the further details about Infosys BPM Jobs 2024 and Apply for this Role by using registration Link available at the end of this post.
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Infosys BPM Jobs for Freshers Details :
Company Name : Infosys BPM
Company Website : Infosys.com
Job Role : Customer Service – Voice Process
Qualification : Graduates
Experience : o to 2 Years
Salary : up to 6.5 LPA
Job Location : Bengaluru
Last date to Apply : 3rd December – 4th December , 10.00 AM – 1.00 PM
Infosys BPM Recruitment Jobs Eligibility Criteria :
Key Responsibilities:
– Provide first-level resolution to the customers
– Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary.
– Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.
– Build rapport with customers through active listening, effective communication, and attention to detail.
– Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution.
– Document and track customer interactions and technical issues in the service management system.
– Stay up-to-date with product knowledge and industry trends to provide accurate information and support.
– Participate in ongoing training and upskilling programs to enhance technical and customer service skills.
Must adhere and non-negotiables:
- Excellent in communication
- Comfortable working in US shift
- 24*7, flexible shifts
- 100% WFO, no hybrid
Preferred Qualifications: Any Graduate
Documents to Carry:
- Carry a printout your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance
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How to Apply Infosys BPM Freshers Internship ?
All Interested and Eligible Candidates can Apply for Infosys BPM Freshers Internship by using below Registration Link as soon as possible before the Last date.
Apply Link – Click Here.
Time & Venue :
3rd December – 4th December , 10.00 AM – 1.00 PM
Infosys limited Plot No. 1, Pune, Phase 1, Building-1, Hinjewadi Rajiv Gandhi Infotech Park, Building B1, ground floor, Hinjewadi, Taluka Mulish Pune, Maharashtra 411057
Contact – Harmeet
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About Infosys : About Infosys : Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
