HCLTech Mega Walk-in Drive 2024 : Hiring for Freshers | Apply Now
HCLTech Mega Walk-in Drive 2024 : HCL announced a Recruitment Drive for both Freshers and Experienced Candidates. Any Graduate Candidates can Register and attend this Interview Drive. Candidates can Directly reach to the Company’s Address and Attend the HCL Tech Recruitment Drive at their Premises. Interested and Eligible Candidates can Apply Online and attend the interview at the venue location mentioned in this article below. All the Candidates must adhere the Timings and Dress code for the Interview.
HCL is scheduled to hire for the Email and Chat Support for Freshers. Candidates with Any Degree qualifications can apply for these positions.
HCL Walk-in Interview 2024 Details :
| Company Name | HCL |
| Company Website | hcl.com |
| Job Role | Email and Chat Support |
| Qualification | Any degree |
| Salary/CTC | Best in Industry |
| Batch | 2020/2021/2022/2023/2024 |
| Job Location | Hyderabad |
| Venue | Hyderabad |
| Walk-in Date | 31st August – 1st September |
HCL Tech Walk-in Eligibility Criteria 2024 :
- Good fluency of the English language, both written and spoken.
- Driven to deliver an excellent customer experience through resolutions and adherence to response times.
- Experience: Overall Experience- 2years II Email Experience-1+ years.
Skill set Required:-
- Excellent English Written Communication Skills. (MUST HAVE)
- Strong E-Mail Writing Skills with focus on Customer Service.
- Solving Customer Queries Via E-Mail and Chat.
Job Description
- Troubleshoot and resolve simple/medium/complex Ad Serving issues over email provide accurate resolutions
- Ensure all individual metric goals set are met (ex CSAT, TRT (Total Resolution Time) )..etc
- Escalating the issues in a timely manner and work at a fast pace
- Investigate and follow-up appropriately, or make judgments and escalate when necessary
Skill requirement
Technical
- Basic understanding of HTML, Javascript & CSS, Web page behavior, Digital Ads behavior.
- Knowledge of Technical Troubleshoot
- Strong analytical skills
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Communication
- Proficient in English writing and speaking skills
Customer Service
- Should display skills such as empathy, ownership, sincerity when dealing with Customer requirements
- Ability to work with individuals, companies and large clients
- Should will to work in Night Shift
Nice to have:
- Previous experience in tech-support or tools/applications development domains will be an advantage
- Preferred experience in ad serving platforms (DFA, Sizmek, Ad Tech, Adobe, Zedo, Omniture,, etc)
- Experience in Digital Marketing and Campaign Management is an advantage but not a must have
- Interact with clients to execute campaigns, help in campaign performance inquiries, reporting, forecasting etc.
- Good spontaneous chat etiquettes.
ow to Apply for HCL Walk-in Interview 2024?
All Interested and eligible candidates can register for HCL Off Campus Drive 2024 by using following link and attend the Walk-in Drive on 31st August – 1st September , (10.00 AM – 5.00 PM).
Apply Link : Click here.
Time and Venue
- 31st August – 1st September , 10.00 AM – 5.00 PM
- Advance Business Hub, An Ascendas It Park H-08, Phase 2, HITEC City, Hyderabad, Telangana 500081 ( FOR Email Support & Chat Analyst) HCL Tech – H01B – P2 – Phoenix Infocity Pvt. Ltd SEZ, Hitec City-2 Hyderabad, India 500081 ( FOR Customer Support
- Contact – Ashish Durgapal
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About HCL : HCL Technologies Limited, doing business as HCLTech, is an Indian multinational information technology consulting company headquartered in Noida. Founded by Shiv Nadar, it was spun out in 1991 when HCL entered into the software services business. The company has offices in 60 countries and over 225,000 employees.
