NTT DATA Recruitment 2026 | Hiring for Freshers/Experienced as MS Service Engineer (L1)
NTT DATA Recruitment 2026 : It is inviting applications for the MS Service Engineer (L1) position. Candidates with a B.E., B.Tech, B.Sc, or BCA qualification can apply for this opportunity. The job is based in Mumbai, and both freshers and experienced candidates may be considered.
If you are interested in starting or building your career in IT infrastructure and network support, this could be a good opportunity to explore. Eligible candidates are advised to apply online as soon as possible. The complete eligibility criteria, job responsibilities, and application details are provided below.
NTT DATA Recruitment 2026 Details
| Details | Information |
|---|---|
| Job Role | MS Service Engineer (L1) |
| Job Category | IT Jobs |
| Qualification | B.E/B.Tech/B.Sc/BCA |
| Experience | Freshers/Experienced |
| Salary/CTC | Best in Industry |
| Job Location | Mumbai |
| Last Date to Apply | ASAP |
NTT DATA Off Campus Drive 2026 Eligibility Criteria
Candidates should have a bachelor’s degree or an equivalent qualification in Information Technology, Computing, or a related field. Equivalent practical work experience may also be considered.
Having a CCNA or equivalent certification is preferred. Other certifications related to the services supported by the candidate can also be an added advantage.
Experience Required
- Freshers with relevant entry-level experience or candidates who have completed a relevant internship program can apply.
- Basic experience in troubleshooting and providing support for networks, data centers, systems, storage administration, and monitoring services is preferred.
- Candidates should have a basic understanding of management agents, redundancy concepts, and technologies used in areas such as networking, data centers, telephony, Exchange, storage, cloud, and backup.
- Experience in a medium- to large-sized ICT environment would be beneficial.
Key Responsibilities
As an MS Service Engineer (L1), your primary responsibility will be to monitor and support clients’ IT infrastructure. Some of the major responsibilities include:
- Monitor client infrastructure, systems, and solutions.
- Detect and troubleshoot problems and technical issues.
- Identify recurring incidents and suggest ways to prevent them.
- Investigate first-level incidents and determine their possible root causes.
- Handle approved service requests according to established procedures.
- Provide technical assistance to clients through phone or chat when required.
- Carry out approved maintenance activities, including patching and configuration changes.
- Follow proper handover procedures during shift changes to maintain service continuity.
- Escalate critical or complex incidents to the appropriate teams.
- Ensure incidents and service requests are resolved efficiently and completely.
- Look for opportunities to improve and optimize existing work processes.
- Update existing knowledge articles and create new documentation whenever required.
- Identify opportunities for automation and process improvements.
- Assist with project-related activities when needed.
- Support Disaster Recovery activities and participate in related tests.
- Perform other responsibilities related to the role as assigned.
Skills and Attributes
NTT DATA expects candidates to have good communication and problem-solving abilities. The ideal candidate should be able to:
- Communicate effectively with people from different cultures and backgrounds.
- Plan tasks and projects in advance while remaining flexible when situations change.
- Maintain a positive and professional attitude.
- Work effectively under pressure.
- Take additional responsibilities or work longer hours when business requirements demand it.
- Listen carefully to clients and understand their technical concerns.
- Adapt quickly to changing work environments and requirements.
- Keep the client’s needs at the center of every interaction.
- Provide a positive experience throughout the support process.
Technical Skills
Knowledge of some of the following technologies and tools can be an added advantage:
- Pulse Secure SSL VPN / Virtual Juniper
- Palo Alto and Fortinet firewalls
- Cisco Nexus switches
- Cisco ASR and ISR routers
- Cisco ACS and ISE
- Meraki switches and access points
- Enterprise network architecture
- Routing protocols such as BGP, OSPF, and EIGRP
- Network Address Translation (NAT)
- Monitoring and troubleshooting ISP connections such as DIA, MPLS, and P2P circuits
- Network management and monitoring tools such as SecureCRT and LogicMonitor
What Will You Do at NTT DATA?
The Networking Managed Services Engineer (L1) is an entry-level engineering position focused on providing first-line support for clients’ IT infrastructure.
In this role, you will monitor systems, identify technical issues, investigate incidents, and help restore services as quickly as possible. You will mainly handle standard and low-complexity incidents and service requests.
A key part of the position is ensuring that service-level agreements (SLAs) are met and that there are no missed service commitments. Depending on business requirements, you may also assist with projects, maintenance activities, and Disaster Recovery operations.
Selection Process
The selection process for NTT DATA Recruitment 2026 may include multiple stages depending on the role and hiring requirements. Candidates can generally expect the following steps:
- Application Screening – The recruitment team will review applications based on the candidate’s qualifications and skills.
- Technical Assessment/Interview – Shortlist candidates may be evaluate on networking, troubleshooting, IT infrastructure, and other relevant technical concepts.
- HR Interview – Candidates may have an HR discussion covering communication skills, career interests, availability, and other relevant details.
- Final Selection – Candidates who successfully complete the required rounds may receive an offer from NTT DATA.
The exact selection procedure may vary based on the hiring team and position requirements.
How to Apply for NTT DATA Off Campus Recruitment 2026?
Interested and eligible candidates can apply for the MS Service Engineer (L1) position through the official NTT DATA career portal. Candidates are advised to check their eligibility carefully and submit their applications as soon as possible.
Apply Link : Click Here To Apply
And also apply in Siemens Energy Recruitment 2026
Conclusion
NTT DATA Recruitment 2026 offers an opportunity for candidates with B.E/B.Tech/B.Sc/BCA qualifications to work as an MS Service Engineer (L1) in Mumbai. The role is particularly suitable for candidates interested in networking, IT infrastructure, troubleshooting, and managed services.
If you meet the eligibility requirements and are interested in the position, apply as early as possible.
FAQs for NTT DATA Hiring 2026
1. What is the job role offered in NTT DATA Recruitment 2026?
NTT DATA is hiring for the MS Service Engineer (L1) position. The role mainly involves monitoring IT infrastructure, handling technical incidents, troubleshooting, and providing first-level support to clients.
2. What qualifications are required for NTT DATA Recruitment 2026?
Candidates with a B.E, B.Tech, B.Sc, or BCA qualification can apply. A degree or equivalent qualification in Information Technology, Computing, or a related field is preferred.
3. Is NTT DATA Recruitment 2026 open to freshers?
Yes. Freshers with relevant entry-level knowledge or candidates who have completed a relevant internship may be considered for the position. Experienced candidates can also apply if they meet the requirements.
4. Where is the NTT DATA MS Service Engineer job located?
The job location for this position is Mumbai, Maharashtra.
5. What skills are useful for the MS Service Engineer (L1) role?
Candidates with knowledge of networking, troubleshooting, Cisco technologies, firewalls, routing protocols, VPN, network monitoring tools, and IT infrastructure support can have an advantage. A CCNA or equivalent certification is also preferred.
