Genpact Off Campus for Freshers 2024 | Hiring as Technical Support – Voice Roles| Salary-up to 7.5 LPA
Genpact Hiring for Freshers 2024 : Genpact is conducting an Off Campus Drive in 2024 for the role of Technical Support – Voice Roles. This opportunity is ideal for freshers and candidates with Freshers or Experienced . Applicants should hold a Any Bachelor’s or University degree . For more information about Genpact Job Openings 2024, check the below sections.
Are you looking for Genpact Jobs for Freshers Drive 2024 ? If yes, this article is the right place to know the complete details about Genpact Recruitment Drive . Aspirants with a strong desire to work with Genpact can apply for the Genpact Off Campus Drive. In this article, we have mentioned the Hiring Process, Package details, Eligibility criteria, and registration steps for the drive.
Genpact Recruitment for Freshers 2024 Details :
Company Name : Genpact
Company Website : https://www.genpact.com/
Job Role : Technical Support – Voice Roles
Qualification : Any Graduate
Experience : 0 to 1 Years
Salary : up to 7.5 LPA
Job Location : Bengaluru
Last date to Apply : ASAP
Genpact Off Campus Jobs 2024 Eligibility Criteria :
Responsibilities
- Technical Support for Onboard Fleet Services SaaS Component, including customer problems, questions, payment issues, etc.
- Technical support for Mobileye 8 Connect hardware.
- Pre-sales support for Onboard Fleet Services, addressing questions from potential customers.
- Support technical queries for Intel hardware: NUCs, Processors, Wireless, Graphics, Intel Unison, Ethernet Products etc. and OEM Products (laptops etc.) via Call, Chat and Email.
- Perform troubleshooting to fix the customer issues via Call, Chat and Email
- Perform RAS (Remote Access Session) when required via Chat and Phone
- Expected to take 25 to 30 calls a day. (AHT 6-9 mins).
- Follow-ups via Email and phone on cases.
- Knowledge base Article creation for handling queries.
- Identify and own Lean and Transformation projects.
Minimum Qualifications
- Should be fluent in relevant language e.g. English, Hindi, Telugu.
- Should have a bachelors degree or higher, (B. Tech/ BCA/BSc Computer Science will be preferred)
- Good communication skills, both written and oral, and should be able to handle client interaction.
- Basic Knowledge on Microsoft Office, Windows Operating Systems, Intel hardware
- Good Knowledge of Desktop/Servers, hardware: NUCs, Processors, Wireless, Graphics,Ethernet Products etc. and OEM Products (laptops etc.)
- Ability to manage multiple priorities.
- Customer Experience & Process Improvement Capabilities.
How to Apply Genpact Off Campus for Freshers 2024?
All Interested and Eligible Candidates can Apply for Genpact Off Campus for Freshers 2024 by using below Registration Link as soon as possible before the Last date.
Apply Link – Click Here.
Also Apply for Amazon Work from Home Jobs : Apply Now
About Genpact :Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean Digital SM.
